Restaurant Manager responsibilities include:
- Coordinate daily restaurant management operations
- Deliver superior food and beverage service and maximizing customer satisfaction
- Respond efficiently and accurately to restaurant customer complaints
- Coordinate daily Front of House and Back of House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events.
- Train new and current employees on proper customer service practice
Requirements and skills
- Proven work experience as a Restaurant Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Strong leadership, motivational and people skills
- BSc degree in Business Administration; hospitality management or culinary schooling is a plus
Salary Range: € 2,000 Proposed Salary (EUR) Net Monthly