Warehouse and Service Operations Assistant

Company Overview:

Clarke Energy is a multinational company providing distributed power plant solutions with market leading engineering, installation and maintenance support, specialized in gas engine-based power plants for energy efficient and renewable power generation. Clarke Energy Hellas is the authorised distributor and service provider for INNIO’ s Jenbacher gas engines in Greece. Our capabilities range from the supply of a gas-fuelled power generation engine, through to the turnkey installation of a multi-engine power plant. Clarke Energy’s ethos is one of aftersales support, delivering high levels of equipment availability through the development of a strong local service presence with in-country parts supply.

Job Description:

We are currently seeking an Engineer to join our team in Greece. The successful candidate will be trained by the company to undertake the position of Warehouse and Service Operations Assistant, responsible for managing the warehouse, receiving & shipping spare parts, supporting the Service Sales dept. with Field Service billing and with customers’ service requests.

Responsibilities

WAREHOUSE MANAGEMENT

• Managing spare parts in CEH warehouse, inventory keeping
• Receiving & storing parts at CEH warehouse
• Controlling of spare parts (part numbers & quantity) that come in our stock (monitoring incoming parts for defects at receipt, crosschecking of correct receipt against suppliers’ packing list)

SPARE PARTS MANAGEMENT

• Shipping parts & tooling from CEH warehouse (incl. occasional transfer of parts to designated locations in Athens, with company van)
• Support with generating Packing lists for Spare part shipments from CEH warehouse
• Monitoring of correct delivery to customer site
• Supporting spare part return process (RMA)
• Support with Spare parts order planning based on stock level targets

SUPPORTING SERVICE SALES DEPARTMENT

• Technical support (warranty claims - in collaboration with Service dept., parts identification based on SBoM, etc.)
• Support with Warranty cases monitoring and updates
• Collecting Field Service Engineers’ labour log sheets and expenses

REPORTING

• Warehouse reporting
• Support with monthly service sales reports

As and when required, provide technical support to other internal functions.

Technical/Professional Knowledge and Skills

• Degree in Technical Engineering (T.E.I.), preferably mechanical or electrical bias
• Data analysis
• Report writing
• Inventory/warehouse Management
• Good Excel and Microsoft Office skills

Personal attributes/skills

• Good relationship management skills – able to build and maintain positive relationships
• Good communication skills – can convey messages in terms others understand
• Good physical condition – can safely move spare parts & tools in & out of the warehouse
• Kind, open and positive character
• Focused and resolute – Will always prioritise the company’s best interest
• Good organisational skills and good attention to detail
• Available to travel freely, sometimes abroad, at short notice
• Takes responsibility for own workload
• Results orientated

Recruitment and succession requirements

Essential

• Technical engineering qualification(s), preferably mechanical or electrical bias
• Minimum 2-3 years of similar work experience
• Good analytical skills
• Good standard computer skills (Outlook, Excel, Word, Power Point)
• Good English verbal and writing skills
• Driving licence, category B

Desirable

• Bachelor’s degree in Mechanical or Electrical Engineering
• Experience in a similar role where problem solving, technical interpretation and report writing are required
• Good customer relationship experience
• Excellent standard IT Skills (Microsoft Power BI, NAVISION, SAP, etc.)

Benefits:

• Opportunity for professional growth and advancement.
• Work with a dynamic and highly motivated team.
• Be a part of a leading power generation company with presence in more than 27 countries in the world.

If you are interested in this exciting opportunity to join our team, please submit your CV and cover letter. We look forward to hearing from you.