We are a company in the tourism industry based in Glyfada.
We require a fluent Italian speaking assistant for our Italian clientele.
Job Description:
- Immediate response to emails and phone calls
- Communicate with clients in order to understand their needs/requests and provide them with excellency the information and services requested.
- Interact with operation team as well as the other departments of the company, to provide the best support possible related to the customers’ requests.
- Act fast, sufficiently and find the best way/service, in-house as well as out of house, in order to fulfill customers’ requests.
- Record all relevant actions to our tailored made ERP system.
- Prepare and present all relevant paperwork to manager(s) to finalize the invoicing of the services offered.
- 24/7 availability
The right person should be young dynamic, enthusiastic, passionate person to join our young team.
- Preferably bilingual, otherwise excellent Italian speaker (having completed Celi 3 Lower and Celi 5 Proficiency) and English Fluent
- Computer literate
- Polite, patient, a team player, excellent in customer service
- Relative experience will be highly appreciated.