Corporate Technical Support Engineer

Adecco HR is the largest Human Resources services company worldwide and is certified in Greece, according to the international standard ISO 9001:2015, in the fields of recruitment and selection of personnel and temporary employment. We are seeking a Corporate Technical Support Engineer for a leading multinational telecommunications company.

Job Description

• Troubleshoot and resolve customer technical issues which arise after service activation 
• Perform all required actions in order to support Converged Telephony and Legacy Services to customer, while following all Vodafone internal coordination activities that follow the troubleshooting process.
• Organize field technician visits to customer premises in order to perform all appropriate actions.
• Perform Services proactive Monitoring and run health checks 
• Send technical incident reports to Business customers

• University degree or equivalent in Telecommunications, Electronic Engineering, Physics or Computer Science
• At least 2 years experience in administration of technology services (Fixed telephony - PBX administration- Internet solutions)
• Cisco certifications (CCNA, CCNP, etc) will be considered as an asset
• Technical knowledge of Transmission/Transport, IP Networks and Cisco configuration
• Knowledge of Microsoft Office programs (Word, Excel, PowerPoint)
• Good command of written and spoken English
• Very good organizational, analytical and interpersonal skills
• Logical approach to problem solving and self-motivation

• Friendly and challenging working environment
• Opportunities for further development in a multinational company 
• Competitive remuneration package

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.

For more job opportunities, please visit our website www.adecco.gr and submit your resume to our database.

We recommend using Google Chrome for uploading your resume to Adecco’s system.

All applications are treated with absolute confidentiality.