At PYRAMIS METALLOURGIA S.A., we are leaders in the production of stainless steel sinks and integrated solutions for kitchens and bathrooms. With a vision to make everyday life easier and a mission to provide high-quality products through a complete home ecosystem, we are looking for a Sales & Demand Coordinator to join our team and contribute to the efficient operation of the company.
Overview: Supports the sales team by managing orders, customer data, acting as a crucial link between sales, customers, and other departments, handling tasks like processing sales, invoicing, updating CRM, scheduling, and generating reports to ensure smooth sales operations and customer satisfaction. Key duties involve answering queries, tracking deliveries, maintaining sales records, and providing after-sales support, requiring strong organization and communication skills.
Key Responsibilities :
- Provide day-to-day administrative and operational support to the Sales team.
- Coordinate closely with Procurement, Logistics, and Finance to confirm product availability and delivery timelines.
- Monitor open orders, back-orders, and deliveries, inventory levels proactively updating customers and Sales on status. Ensure accurate stock levels and assist in resolving any discrepancies.
- Support sales planning activities by compiling reports on sales performance, forecasts, and inventory visibility.
- Assist with new product launches by preparing documentation, updating systems.
- Support the sales department with other administrative tasks or special projects, upon request.