Rental Operations Coordinator

Cove Paros Hotel 5* is seeking a motivated and organized individual to join our team as a

 Rental Operations Coordinator 

We are a vehicle rental business operating from a family-owned hotel on the island of Paros,

serving hotel guests and visitors with a fleet of compact cars, SUVs, and buggies. We are looking

for a reliable, hands-on coordinator to run the daily operation of the fleet across the summer

season.

You will be the face of the rental business and the main point of contact for guests from the

moment they ask about a car to the moment they return the keys. You will not be working alone.

Hotel reception handles initial enquiries, walk-in questions, and front-desk bookings, and hotel

housekeeping staff take care of vehicle cleaning between rentals. Your focus is the operational

side: vehicle readiness, handovers, returns, incidents, and keeping the fleet running smoothly.

What you’ll do

• Ensure vehicles are ready before every rental: fuelled, inspected, documents in place, and

parked ready on time

• Coordinate with hotel housekeeping to make sure cars are cleaned to a high standard between

rentals

• Deliver cars to guests at the hotel, port, or airport and walk them through the vehicle, damage

check, and rental terms

• Receive vehicles on return, inspecting against departure records and logging mileage, fuel, and

any new damage

• Handle incidents as they arise, including breakdowns, punctures, accidents, and lost keys,

calmly and professionally

• Manage delivery and collection logistics across the island, coordinating with ferry arrivals and

guest schedules

• Stay available to renters during their hire for questions, extensions, or issues

• Work alongside hotel reception, who provide front-desk support and handle initial booking

enquiries

• Handle complaints as first point of contact: listen, document, de-escalate, and involve the

owner when needed

• Maintain daily records covering bookings, agreements, returns, damage logs, mileage, fuel, and

schedules

• Open and close the operation each day: check the schedule, confirm readiness, reconcile the

day, and flag issues

• Support revenue by encouraging direct bookings, offering upgrades, maximising fleet utilisation,

and delivering the kind of service that earns five-star reviews

• Valid driving licence (held for at least 2 years) and confident driving on island roads

• Fluent Greek and functional English. Additional languages are a strong plus

• Previous experience in car rental, tourism, hospitality, or a similar customer-facing role

• Organised and reliable, able to keep track of multiple vehicles, bookings, and handovers

without dropping anything

• Calm under pressure. Summer on a Greek island means high volume, tight turnarounds, and

the occasional difficult guest

• Comfortable with basic technology such as spreadsheets, WhatsApp, email, and POS terminals

• Physically able to spend most of the day on your feet and driving between locations

• Honest and trustworthy, as you will handle vehicles, keys, customer documents, and payments

• Competitive seasonal salary

• Accommodation and meals provided through the hotel

• Hotel reception support for front-desk enquiries and booking intake, so you can focus on

operations

• Hotel housekeeping staff handle vehicle cleaning, leaving you free to manage the fleet

• A straightforward, well-organised operation with clear procedures, defined responsibilities, and

an owner who is involved and accessible

• A small fleet (not a corporate call centre), where you will know every car and every customer

• The chance to work a full season on one of the most popular islands in the Cyclades