Who we are:
Ikos Resorts is a 5* all-inclusive chain of resorts in Greece and the Mediterranean. Following a major investment program, Ikos Resorts offer two properties in Greece’s spectacular Halkidiki peninsula and one property in the magnificent island of Corfu. Ikos Oceania and Ikos Olivia in Halkidiki have been recognized by Trip Advisor as among the best resorts in the world! Ikos Resorts have brought a new era in all-inclusive hospitality and are continuously expanding. Opening in May 2019, Ikos Aria, the brand-new stunning resort in the island of Kos is the fourth on the line to continue this award-winning infinite lifestyle luxurious concept!
There has never been a more interesting time to join Ikos Resorts. We’re on a developmental journey and we are now recruiting for a:
Spa Manager / Assistant Manager (ref: SMAIR19)
This is an extraordinary opportunity to build a rewarding career in Hospitality.
Where you’ll work:
The Spa teamconsists of therapists, beauticians and receptionists. It is responsible for providing superb service that will spoil our guests. One can enjoy a wide range of treatments, beauty products and pampering.
What you’ll do:
You will supervise all Spa operations and ensure an excellent guest experience following the company standards and procedures. In brief:
• Manage the Spa and team of therapists to reach set performance goals
• Hold Revenue management and P&L responsibility for all Spa services; ensure Spa profitability
• Instill brand standards to maintain quality and service excellence in the daily operation
• Hire, train and supervise Spa personnel
• Handle customers’ requests and complaints with an exceptionally professional manner
• Report to Hotel Manager on key services and P & L on a scheduled basis