Company Description
Doryssa Hotels & Resorts is a hospitality group with 7 properties in Samos, Greece,
ranging from 3-star to 5-star and totaling approximately 600 keys. With more than 400
employees, we strive to deliver exceptional hospitality experiences to our guests and
stakeholders. Our competitive advantage lies in our people, as we aim to redefine
contemporary hospitality while remaining true to our roots.
Position Description
Doryssa Seaside Resort is seeking an experienced Operations Manager to oversee all
operational aspects of the property in Samos. The role is responsible for ensuring
operational excellence, maintaining brand standards, managing departmental
performance, coordinating cross-functional teams, and driving efficiency across all
hotel operations. This is a full-time, seasonal position.
Reports to
General Manager
Responsibilities
- Oversee daily operations across all departments, ensuring adherence to brand
standards and service excellence
- Coordinate and optimize workflows between Front Office, Housekeeping, F&B,
Maintenance, and other operational units
- Monitor operational performance, budgets, and KPIs, implementing corrective
actions as required
- Ensure compliance with health, safety, and legal regulations across all
properties
- Lead, mentor, and develop operational teams, fostering collaboration and
accountability
- Implement process improvements to enhance guest satisfaction and
operational efficiency
- Handle guest feedback and operational challenges with professionalism and
timely resolution
- Support the General Manager in strategic planning, resource allocation, and
departmental coordination
- Maintain a visible presence across all properties to ensure high service
standards
Requirements
- Bachelor’s degree in Hospitality, Tourism, or Business Management (MBA is an
asset)
- Minimum 5 years of operations management experience in the hospitality
industry, preferably in multi-property or luxury/lifestyle settings
- Strong leadership, organizational, and communication skills
- Proven ability to lead and motivate diverse teams toward operational excellence
- Exceptional problem-solving and decision-making abilities
- Ability to manage multiple priorities in a fast-paced, dynamic environment
The Company Offers
- Seasonal contract within a dynamic and inspiring work environment
- Single accommodation and three meals per day
- Competitive salary
Industry: Hospitality
Employment Type: Full Time / 10 Months