Czech Client Satisfaction Experts – Travel Industry (Remote)

Do you want to start a journey in the field of tourism as a customer expert in cooperation with some of the leading companies in the market?

Manpower Group Greece, on behalf of its client leading in its industry, is looking for a passionate client satisfaction expert who knows exactly how to make the most out of the clients’ experience!

What is on my responsibility?

• Retain a high level of customer service to clients at all times.
• Respond and record consumer inquiries/questions raised via inbound calls, mail, and online chat for customers to resolve any issues.
• Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
• Be able to offer recommendations to common problems or FAQs (frequently asked questions)

What is necessary for me to get the role

• Fluency in Czech language.
• Proficient English Skills (Oral &Written).
• Tech savvy.
• Previous experience in the field will be considered as an asset.
• Genuinely excited to respond to customers’ queries and problem-solving oriented.
• Enthusiastic, patient, empathetic, multi-tasking and passionately communicative.

What will I gain?

• Competitive Salary (14 salaries per year).
• Sign in bonus.
• Indefinite Contract with the company.
• 2 Week Training.
• Multicultural environment
• Career Development Opportunities.
• Ticket Restaurant coupons monthly.
• Participation in Private Medical Insurance Program.
• Rewarding Bonus (10%) based on employee performance.
• Laptop & Headsets provided by the company.
• Flexible working hours.