Koullias Group is seeking to recruit
Front Office Manager
We are
seeking a dynamic candidate to join our team at Atlantis Hotel, a 4-star
property and proud member of Koullias Hotels, located on the stunning island of Kos.
Our Philosophy
Hospitality
from the heart. Authenticity and tradition are in harmony with
innovation. Sustainability is a way of life Sense of family among our
guest and staff. Services Quality is our promise.
Responsibilities
- Lead the front desk team and
ensure a smooth guest check-in/check-out experience.
- Provide training and ongoing
support to ensure staff are well-prepared for their roles.
- Handle escalated guest concerns
and resolve issues efficiently.
- Coordinate with other
departments to manage room availability and optimize occupancy rates.
- Monitor front desk operations
to guarantee proper staffing and coverage.
Requirements
- Degree
in Hospitality.
- Minimum of 3-5 years’
experience in a relevant position in 4* hotel.
- Strong organizational,
time-management skills, problem-solving and decision-making skills, with
the ability to handle complex and/or escalated guest issues and find
creative solutions.
- Team spirit and
customer-oriented approach.
- Fluent in English, additional
languages a plus.
Why work with us?
- Attractice remuneration
package.
- Accommodation
and full meals.
- Work in a prestigious and
welcoming environment.
- Professional
skills development.