eCommerce Manager

• Supervising the end-to-end optimization of the eCommerce Channel performance, from qualitative traffic acquisition, e-merchandising & personalization and retention activities.
• Holding complete ownership of all inbound and outbound digital marketing activities that lead to conversions/ sales of digital services via the Online Store, including but not limited to Conversion / Performance Media.
• Liaising with external agencies, vendors and other departments to align eCommerce strategy with business goals.
• Initiate and manage the strategy, roadmap, and feature definition for products/product lines together with the Marketing Team.
• Manage our ERP connection with the eCommerce platform to ensure accurate inventory synchronization and seamless order processing.
• Participating in the 3-year strategic planning of the company with eCommerce goals & insights.
• Overseeing the e-Commerce budget, P&L and plan for eMarketing expenditures and revenues.
• Managing daily use of all relevant tools for reporting, analytics, and competitive analysis

• University Degree in Business or Marketing.
• MBA/MSc in new Technologies, and/or professional training in eCommerce, Digital Marketing, new technologies or a related field would be considered an asset.
• At least 5 years of experience in eBusiness (2 of which in similar position - level)
• Project Management experience, ideally in eCommerce.
• eCommerce Analytics orientation, with good knowledge of analytics tools (Google Analytics certification is a plus).
• Excellent knowledge of MS Office.
• Fluency in Greek and English.

Soft Skills Required

• Excellent service-orientation and organizational skills
• Proven record of experience with people management
• Strong interpersonal and communication skills (verbal and written)
• Analytical skills and decision making
• Staying up to date on software or data trends
• Results orientation
• Attention to detail