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Front Desk Agent

Ημ/νία Δημοσίευσης: 31/01/2020
Κατηγορία: Τουρισμός - Ξενοδοχεία
Απασχόληση: Πλήρης
Πόλη: ΑΜΟΡΓΟΣ
Ελάχιστο Απαραίτητο Επίπεδο Σπουδών: Γενικό Λύκειο

Περιγραφή

The 5* Aegialis Hotel & Spa located at Aegiali – Amorgos and looking for experienced, passionate and dedicated Front-Desk agent, to be a part of the team 2020 and provide the guests the ultimate hospitality experience that comes straight from the heart.

Position Requirements: 

  • Checking guests in and out 
  • Taking payments 
  • Ensure the smooth running of the reception during the shift 
  • Assisting with out-of-hours reservations enquiries when applicable 
  • Answering guest queries and offering help wherever needed 
  • Liaise with other key departments to ensure the daily smooth running of the operations 

Απαραίτητα Προσόντα

Desired Skills and Experience:

  • A higher education degree in Hospitality Management 
  • Previous, at least 2 years 5-star hotel experience 
  • Excellent interpersonal and communication skills 
  • Knowledge of Bluebyte PMS is an asset 
  • Fluency in French will be highly appreciated 
  • Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for other agents and associates 
  • Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions
  • Full professional English and Greek oral and written communication skills 
  • Pleasant and friendly personality with the ability to smile even when under pressure 
  • Able to work in a fast paced environment within a team 
  • High level of patience, customer care skills and empathy

Παροχές

The company offers: 

  • A competitive remuneration package 
  • Staff accommodation and meals 
  • Excellent working conditions within a luxurious and multicultural environment 
  • Continuous professional development prospects