Reservations Manager responsibilities include:
- Put forward ideas with regards to targeting potential customers, building relationships with key clients & VIPs & promoting new business.
- Liaising with the Management Team and Kitchen to ensure all departments are up to speed with daily bookings.
- Ensuring all of the team (front of house & kitchen) is fully aware of event bookings, current and future.
- Maintaining relationships with key clients & VIP’s, ensuring management are aware of any bookings.
- Answering the phone to all external calls.
- Taking responsibility for all reservations, making sure all enquires are followed up and documented on the system.
- Taking reservations over the phone and through Open table the online system, ensuring all bookings are recorded correctly.
- Creating and scheduling staff scheduling, taking into account the requirements of the business in busy and quiet periods.
- Recruiting and training reservations staff on all systems and procedures.
- Managing the reservations team and leading by example.
Requirements and skills
- Outgoing and approachable, yet professional.
- You will need to be comfortable and confident when dealing with customers.
- Good organizational and communication skills.
- Some experience of managing/overseeing a small team would be desirable.
- Be able to think outside of the box
Net salary range: € 1,800
The Mother Company:
The mother company; beholding a diversified portfolio of brands and active projects, aiming to produce tasteful experiences and to serve a selected clientele of whom are seeking refinement & quality. The inspiration is drawn through contemporary luxury lifestyles.
In a city that boasts with heart and love for good times, a magic seed was planted. Conceived with the first restaurant on the banks of the River Nile, and growing to become the multidisciplinary TLT Concepts. Our Family of brands offers nothing short from excellence in hospitality, retail, entertainment, concept design, event management, signature branded residences and more...
About the brand:
As the brand continues to nurture its tree,The Lemon Tree &Co. branches out to Greece; embarking on a new Journey beyond borders and across seas, our new haven in an emerging metropolitan summer gem tucked along the Athenian Riviera, metamorphosed into something grander, something synonymous with opulence and refinement.
As our reputation for exquisite cuisine and impeccable service grew, so did our ambitions. Guided by a vision of transcending boundaries and redefining hospitality. In the heart of Athens, with its sand fringed beaches and timeless allure, overlooking the azure waters of the Mediterranean, we found our canvas—a pristine stretch of coastline destined to become our sanctuary of sophistication and serenity. Unveiling our latest masterpiece,The Lemon Tree & Co. Athens Riviera.