Volton Hellenic Energy SA is a Greek company that is dynamically active and is increasing its capacity rapidly in the field of Electricity Supply and Trading, in the Gas Energy Sector and soon enough in the field of Telecommunications.
By offering reliable services that meet the ever-growing energy needs of businesses and households, Volton aims to build solid and trustful relationships with its customers.
The company's ambition is to become one of the most important companies in the industry and remain at the forefront of developments as the first Multiservice provider combining Electricity, Natural gas and Telecommunications. As part of its development, Volton strengthens its human resources in Athens and seeks:
Customer Care Advisor
What you will do:- Create exceptional experiences while servicing inbound customer contacts
- Handle customer care related enquiries across touch points (inbound calls, emails, social)
- Follow company policies and customer service guidelines, record customer service inquiries