Are you an experienced Insurance Operations Associate? Do you have the drive and skills to supports operations by preparing, reviewing or even implementing changes to operational plans and monitoring their progression? Would you like to work for one of the leading Insurance companies in Greece? If your answers are positive to all the above then you might be the perfect match for this Insurance Operations Associate position. Apply now!
The responsibilities of the Insurance Operations Associate include:
- Analyzing and review documentation submitted for insurance claims transactions
- Ensuring accurate and timely completion of claim review to meet or exceed client Service Level Agreements (SLA)
- Working collaboratively with assigned underwriters
- Progressing toward a solid working knowledge of the insurance industry and of all products, services and processes performed by the team
- Communicating directly with both internal and external customers via phone and email
- Analyzing insurance claims for quality assurance
- Performing routine research on customer inquiries
- Make real-time system updates as needed
- Ensuring customer satisfaction and strive to meet service standards
- Collaborating with management or other team members as appropriate to proactively address service issues and concerns