Spanish/Italian/French Client Service Experts (Athens & Remote)

Are you ready to explore new career opportunities and grow in a multinational and multicultural environment while becoming an expert in the field of consulting & customer satisfaction for some of the leading companies in the market?

Manpower Group Greece, on behalf of its client leading in its industry, is looking for a passionate Client Service Expert who will raise the bar of the customers’ experience standards!

The ideal Candidate should:

• Retain a high level of customer service to clients at all times.
• Respond and record consumer inquiries/questions raised via inbound calls, mail, and online chat for customers to resolve any issues.
• Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
• Be able to offer recommendations to common problems or FAQs (frequently asked questions)

Profile:

• Fluency in Spanish, Italian or French language.
• Proficient English Skills (Oral &Written).
• Tech savvy.
• Previous experience in the field will be considered as an asset.
• Genuinely excited to respond to customers’ queries and problem-solving oriented.
• Enthusiastic, patient, empathetic, multi-tasking and passionately communicative.

Benefits:

• Competitive Salary (14 salaries per year).
• Indefinite Contract with the company.
• Monthly Prepaid Ticket Restaurant Card
• 2 Week Training.
• Career Development Opportunities.
• Remote Working option.
• Participation in Private Medical Insurance Program.
• Rewarding Bonus based on employee performance.
• Laptop & Headsets provided by the company.
• Flexible working hours.