Θέσεις εργασίας στην Ελλάδα
23/01/2026

Guest Experience Specialist (FO26)

Τουρισμός - Ξενοδοχεία

Πόλη ΑΝΤΙΠΑΡΟΣ
Απασχόληση Πλήρης απασχόληση

Περιγραφή

The Rooster

The Rooster is an architectural gem and wellbeing resort at the magical island of Antiparos.

We are working towards a distinctive vision to make The Rooster one of the most unique international destinations.

We are offering a wide range of tailormade activations, wellbeing programs, comfort food from local ingredients, exquisite private houses, and above all a unique hospitality sanctuary filled with new adventures and a harmonious lifestyle.

We are welcoming all of our guests with open hearts and minds in order to create memories that will forever stay with them, feelings of nostalgia, longing, self- love, tranquility, happiness and mind, body & spirit stimulations.

The Role

The Rooster is a holistic hospitality destination dedicated to nurturing mind, body, and spirit. Rooted in authenticity, sustainability, and meaningful human connection, The Rooster offers a refined yet soulful guest experience.

We are seeking to recruit for Season 2026 passionate, hardworking, guest-focused, and enthusiastic individuals who thrive in a collaborative environment and are committed to delivering thoughtful, personalized services.

To be successful in this role you will have:

  • Anticipate and fulfil guest needs with a high level of personalization and attention to detail
  • Actively introduce and guide guests through The Rooster’s experiences and activities, ensuring each offering is personalized to their interests and desires
  • Manage pre-arrival communication, including personalized emails and bespoke itineraries
  • Maintain prompt, polished, and empathetic communication with in-house guests throughout their stay
  • Provide refined concierge services, including dining reservations, transportation, and tailored experiences
  • Execute seamless arrival, check-in, and welcome experiences, creating a strong first connection
  • Handle check-out, billing, and guest folios accurately and discreetly
  • Collaborate closely with all departments to ensure a fluid and consistently exceptional guest journey
  • Passion for luxury, wellness, and holistic hospitality

Requirements:

  • Previous experience in 5-star luxury hotels or resorts
  • Degree or diploma in Hospitality Management or related field
  • Fluency / excellence in English (spoken and written)
  • Knowledge of additional languages (e.g. Greek, French, Italian, German, Spanish) is a strong advantage
  • Knowledge of OPERA PMS is preferable
  • Proficiency in MS Office applications
  • Experience in personalized guest services and concierge operations
  • Strong guest-centric mindset with attention to detail
  • Excellent communication and interpersonal skills
  • Team player, solution-oriented, proactive, and adaptable
  • Highly organized, able to multitask in a fast-paced environment
  • Polished, tactful, and professional presence

Benefits:

  • Competitive salary & benefits
  • Accommodation with cohabitation in staff house. Laundry & wifi available
  • On shift meal
  • Transportation services provided to / from staff houses and resort
  • Boat tickets to Antiparos
  • Uniform and shoes provided
  • Discounts in local shops
  • Long term career
  • Ongoing training opportunities
  • Employee Recognition Program
  • Dynamic, Friendly, Supportive & Respectful working environment

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