Shop Team Leader

We have one common vision at IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously. We all choose to work at IKEA because we share the unique company culture and values. We are passionate about our business and strive for high performance. We have fun at work and a human approach while performing.

                                         For our IKEA Piraeus Shop, we are looking for Shop Team Leader:

Responsibilities

Reporting to the Shop Manager, you will be responsible and accountable for:

• Creating and offering the best customer service experience by securing high level of commerciality
• securing appropriate availability of every product and no overstock
• Implementing all the agreed actions set in order to improve the Brand capital, the ICSS & the 4 axes indices
• Steering towards maximizing all the commercial KPIs
• Acting as Acting Shop Manager, when needed/required
• Ensuring that all company, legal and health & safety guidelines are followed in all areas of responsibility and at all times
• Closely monitoring, controlling and improving all operating costs and KPIs’ related to the area of responsibility
• Supporting Cashiers' operation and related routines, according to Company's procedures
• Assessing/agreeing/amending the daily/weekly shift schedule, as per Company’s procedures
• Selecting, developing and maintaining a motivated team capable of achieving the agreed objectives

Qualifications and Competences Required:

• Bachelor’s Degree, Preferably in Business Administration
• Good command of the Greek & English language
• Good knowledge of MS Office
• People management skills
• Achievement drive, initiative taking and problem solving skills
• Commercial Thinking
• Customer Focus
• Good planning and organizational skills
• Very good communication and interpersonal skills
• Ability to work under pressure and strict deadlines
• At least 1 year of experience in a managerial position

Qualifications considered as an asset:

• Knowledge of Microsoft Navision

The People we seek:

• Lead by example constantly looking for new and better ways forward
• Believe in empowering people, taking ownership, making decisions and following through
• Have the courage to question existing solutions and think in unconventional ways
• Have a passion for life at home and retail

What we offer

If you take on this position, these are just a few things you can expect from us:

• A competitive remuneration package
• Private medical insurance
• An exciting and empowering work environment at one of the leading group of companies in Greece and the Balkans in providing quality consumer durable goods.
• A diverse group of people who value working together
• An open and inclusive culture where you can be yourself
• And as the world’s leader in life at home, you will have exceptional opportunities to grow and develop together with us
• Are you the one? Get in touch with us, by submitting your complete resume

All applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.