Head Hostess

The Beefbar team thrives in an environment which is warm, dynamic, fast-paced and responsive to business priorities. On offer is the opportunity to build a life-long career with global potential, professional growth and a supporting platform to excel with a real sense of pride in work well done. Join Beefbar Athens to experience a globally recognized culture of connection, craftsmanship and character, based on a fundamental belief in the power of people.

• Work on a team that is built on mutual respect, collaboration, excellent service.
• Beefbar provides employees with the same level of care that we expect to be shared with our guests.
• Beefbar has been ranked No 1 with multiple outlets in World’s 101 Best Steak Restaurants.

Beefbar Athens:
On the Athenian shoreline, in the Four Seasons Astir Palace, Beefbar is an outstanding space with unique architectural design from Humbert & Poyet.Beefbar is a unique & vibrant destination created by Riccardo Giraudi and even it is meat oriented is not a steakhouse.The concept is street food fine dinning surrounding by the best meat origins & cuts from all over the world and are carefully cooked as whole ingredient. As for the Legendary Four Seasons Astir Palace , that Beefbar is located , a few words can describe the unique and exclusive location that has welcomed through years from Royal families ,famous celebrities and State leaders to Hollywood actors/esses and politicians.

Responsibilities:

• Point of Contact for all Host duties. Work closely with Restaurant and Culinary Managers to organize the seating patterns for Beefbar Athens.
• Greet, welcome and bid farewell to guests as the first and last person guests interact with. Seat guests while coordinating guest reservations and manage the restaurant flow to ensure correct pacing. Respond to inquiries and interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

Essential Functions:

• Organize daily reservations in Seven Rooms and double check all reservations for accuracy.
• Check Restaurant emails and phone messages- Respond accordingly with urgency.
• Respond to any CHAT F&B Reservation that are outstanding.
• Confirm Reservations for today – towards 72hours out.
• Answer reservation lines during office time. Respond to Guest inquiries about special occasions and cake orders.
• Seat guests promptly at a table pre-set for the number in the party and according to guest preference and service sequence and standards.
• Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Beefbar Service standards.
• Use the available software to manage the restaurant capacity and guest profiles while communicating these to the Restaurant and Management Team.
• Answer telephones and emails according to Beefbar standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
• Work harmoniously and professionally with co-workers and supervisors.

Knowledge and skills:
Education:

• High School education or equivalent experience.

Experience:

• Six to twelve months of restaurant, food and beverage, or equivalent experience is required.
• Knowledge of Four Seasons Astir Palace and surrounding areas, highly desirable, however not required.

Skills and Abilities:

• Must be flexible with schedule- Able to work weekdays, weekends, holidays, evening/overnight shifts.
• Ability to multi-task in a high volume and demanding environment.
• Strong computer skills
• Strong problem solving skills, ability to handle difficult situations and guests.
• Requires reading, writing and oral proficiency in the English language.

Preferred Qualifications and Skills:

• Knowledge of Seven Rooms preferred.
• Degree Holder, preferably in hotel and restaurant management
• 2-4 years of experience with a high ending restaurants or in a luxury hotel & resort

• Deeply instilled values based company culture
• Opportunities to build a successful career with global potential
• Excellent Training and Development opportunities
• Complimentary staff meals
• Medical coverage