ZeniΘ is seeking for a professional to cover the following position:
Sales Back Office employee
Indicative Duties
- Assist and support call center agents in their day to day operations
- Assist and support external agents in all steps of sales operations
- Support sales staff in handling and documenting customer accounts
- Prepare and manage the postal of new energy supply contracts
- Make outbound calls to customers in order to promote new products and services
- Receive inbound calls from customers and identify their needs or issues. Collect customers’ feedback
- Make outbound calls for the retention of existing customers