Rooms Division Agents

Guest Arrival & Experience: Orchestrate seamless check-ins and warm welcomes, ensuring guests feel valued from their first moment.

Personalized Service: Provide personalized recommendations and world-class service throughout the guest journey.

Guest Interaction: Engage with guests as the heart of the role, handling inquiries and requests to create magical experiences.

Coordination: Communicate guest preferences and needs across departments to ensure a seamless and unforgettable stay.

Service Standards: Uphold the highest standards of service, contributing to holiday experiences that become lifelong memories.

• Proven experience in any Room Division position, preferably in a 5* resort or hotel environment.
• Degree/Diploma in Hospitality/Tourism.
• Fluency in English.
• Fluency in a second language (Russian, German, French).
• Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).
• Strong communicative, interpersonal, managerial & problem-solving skills.

Team: Becoming a member of an organization that cares about its people, the environment, and the local communities

Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement

Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training