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Guest Relations Officer (Ref: IDA/GRO020)

Ημ/νία Δημοσίευσης: 23/04/2020
Κατηγορία: Τουρισμός - Ξενοδοχεία
Απασχόληση: Πλήρης
Πόλη: ΚΕΡΚΥΡΑ
Ελάχιστο Απαραίτητο Επίπεδο Σπουδών: Γενικό Λύκειο

Περιγραφή

Ikos Resorts is a chain of 5* luxury all-inclusive resorts across the Mediterranean that combines five-star service with the ease and comfort of luxury all-inclusive. Ikos Resorts offer an unforgettable stay with distinctive touches such as Michelin-starred menus, signature cocktails by top mixologists and kids clubs-all included. A career at Ikos Resorts means being part of an ever-growing, dynamic team. Every one of our employees plays a vital role in the running of our operations, receiving extensive training and numerous career development opportunities. We cultivate a culture of excellence in which people enjoy working together and share our passion for creating a unique holiday experience for our guests.

Working at Ikos Resorts means you are communicative, smiley, team player and eager to develop within the Tourism & Hospitality Industry!

Check our open position and apply now: Guest Relations Officer (Ref: IDA/GRO020)

Job Information:
Resort: Ikos Dassia | www.ikosresorts.com/resorts/ikos-dassia/
Location: Corfu, Greece
Contract: Full Time /seasonal
Start Date: March / April 2020
Position Ref Code: IDA/GRO020

Your main accountabilities:
  • Welcome and greet all arriving and in-house guests in a friendly, helpful and courteous manner
  • Assist guests with all check-in procedures, issuing room keys and answering any questions
  • Excellent knowledge of the resort and facilities as well as of daily events, activities as well as food & beverage functions in order to provide accurate information to guests
  • Be fully informed about the daily movement of the hotel (arrivals, departures, VIP guests and rest functions)
  • Manage all guests’ complaints in a professionally way and ensure that every issue has been resolved promptly and effectively
  • Liaise closely with Reception, Housekeeping and F&B regarding VIP amenities and special requests

Απαραίτητα Προσόντα

Your main qualifications/skills:
  • Proven experience as Guest Relations Officer ideally in a 5* luxury hotel
  • Fluency in English language
  • Good command of a second language (Russian, German, French) would be a plus
  • Computer literacy and knowledge of Opera or Fidelio programs
  • Excellent communication and interpersonal skills

Παροχές

What we offer
  • General hospitality & departmental trainings
  • Single or shared accommodation, Full board meals
  • Free daily transportation to work
  • Career development opportunities in one of the world’s top awarded and developing companies
If this looks like the right job for you, send your CV and join our growing team!