Περιγραφή
On behalf of our client we are looking for enthusiastic & communicative German Technical Support Specialists to join a dynamic team & represent one of the biggest companies.
Responsibilities
• Manage incoming calls and customer service inquiries by telephone and email
• Provide accurate, valid, and complete information
• Identify and assessing customers’ needs to achieve satisfaction
• Keep records of customer interactions, process customer accounts and file documents
• Take the extra mile to engage customers
Απαραίτητα Προσόντα
Requirements
• Native /near-native level in German
• B2 level English skills
• Strong phone contact handling and active listening skills
• Ability to multitask, prioritize and manage time effectively
• Exceptional problem-solving and ability to respond to different types of characters
• Adaptive skills and team spirit
Παροχές
Παροχές
Benefits
• Salary 1400E gross
• 14 salaries per year
• Extra productivity bonuses