Join Verisfield as an Exports Operations Lead
Are you an experienced operations professional with a strong focus on execution, organisation and client service? Verisfield, a dynamic pharmaceutical company with a growing international presence, is seeking an Exports Operations Lead to coordinate its Exports department and ensure the effective fulfilment of customer orders.
About Us
At Verisfield, we take pride in our global presence, reaching over 50 countries with a diverse portfolio of 160+ pharmaceutical developments. Specialising in generics, hybrid generics and value-added medicines, we focus on improving existing molecules to enhance efficacy, safety and patient convenience.
The Role
As Exports Operations Lead, you will oversee the end-to-end execution of international customer orders, from purchase order receipt through production, release, documentation and collection. You will supervise and support the Export Operations team, maintain direct ownership of key orders, and coordinate with customers, CMOs, suppliers and internal departments to ensure timely and accurate delivery.
Key Responsibilities
- Leadership & Operational Control
- Coordinate and prioritise the daily activities of the Export Operations team, ensuring clear ownership, accountability and backup coverage.
- Maintain oversight of open orders, deadlines, pending actions and operational risks.
- Develop practical workflows, controls and shared reports to ensure that no commitments, tasks or documents are missed.
- Coordinate with Procurement, Production Planning, QA, Business Development, Accounting, Marketing and Regulatory Affairs.
- Escalate significant delivery, production, payment or customer-service risks in a timely manner.
Order Execution
- Manage the full order cycle, from customer purchase order and order confirmation through production, release and collection.
- Verify quantities, pricing, delivery dates, Incoterms, payment terms and other requirements against agreed commercial conditions.
- Place and monitor orders with CMOs and coordinate production slots, batch sizes, material availability and release dates.
- Coordinate packaging and artwork requirements, including material codes, and shelf-life requirements.
- Review customer forecasts and provide timely input for production and material planning.
- Monitor launches, tenders and orders with potential stock-out or delivery risks.
- Provide customers with clear order-status updates and manage delays or complaints professionally.
- Coordinate with Accounting to ensure that applicable payment conditions are met before release or shipment.
- Ensure the accurate and timely preparation of shipping, customs and customer-specific documentation.
Candidate Profile
Required Qualifications
- Bachelor’s degree in Business Administration, International Trade or a related field.
- At least 5 years of relevant experience in export operations, customer supply or order management, ideally within a regulated industry.
- Experience coordinating colleagues and managing complex customer orders involving external manufacturers or suppliers.
- Excellent command of written and spoken English.
- Strong proficiency in Microsoft Office, particularly Excel and Outlook.
- Hands-on experience with ERP or order-management systems.
- Strong organisational, communication and problem-solving skills.
- Proactive, accountable and able to manage multiple priorities effectively.
Preferred Qualifications
- Experience in the pharmaceutical industry or working with CMOs.
- Familiarity with pharmaceutical production, packaging materials, artworks and quality release.
- Understanding of Incoterms, export documentation and international shipping processes.
- Experience developing operational reports, controls or standard working procedures.
What We Offer
- Competitive compensation and benefits package, including health insurance.
- A collaborative and supportive work environment.
- Opportunities for professional development and career progression.
- A key role supporting Verisfield’s growing international business.
At Verisfield, we never settle, we evolve. If you are ready to combine hands-on operational ownership with team coordination and client focus, apply now and become part of our journey.
In line with the EU Pay Transparency Directive (EU) 2023/970, the compensation range for this position will be communicated to candidates prior to the interview process.