Operations Manager

We are seeking a highly experienced and dynamic Operations Manager to take full ownership of all operational aspects at the stunning Doryssa Seaside Resort in Samos.

This challenging, high-impact seasonal role requires a seasoned leader ready to drive operational excellence, ensure flawless execution of brand standards, and dramatically enhance efficiency across the property. You will be the pivotal force coordinating cross-functional teams and ensuring every guest experience is nothing short of world-class.

Reporting directly to the General Manager, you will:

• Elevate Service: Directly oversee daily operations across all departments (Front Office, Housekeeping, F&B, Maintenance, etc.), ensuring maximum adherence to our luxury service and brand standards.
• Optimize Performance: Coordinate and strategically optimize workflows between operational units to enhance efficiency and guest flow.
• Drive Results: Monitor key performance indicators (KPIs) and departmental budgets, implementing proactive and corrective actions to meet and exceed performance targets.
• Champion Compliance: Uphold rigorous health, safety, and legal compliance standards across the property.
• Lead & Mentor: Serve as a visible, inspiring leader, mentoring diverse operational teams and fostering a culture of collaboration, accountability, and continuous development.
• Innovate Processes: Identify and implement strategic process improvements that directly boost guest satisfaction and overall operational productivity.
• Resolve Challenges: Handle complex guest feedback and operational escalations with exceptional professionalism and timely, effective resolution.
• Strategic Partner: Support the General Manager in strategic planning, resource allocation, and ensuring cohesive departmental strategies.

What You Bring (Requirements):

• Experience: A minimum of 5 years of progressive Operations Management experience in the hospitality industry, with a strong preference for multi-property, luxury, or lifestyle hotel settings.
• Education: Bachelor’s degree in Hospitality, Tourism, or Business Management. (An MBA is considered a significant asset.)
• Leadership: Proven, superior ability to lead, motivate, and manage diverse teams towards ambitious goals.
• Skills: Exceptional organizational, communication, problem-solving, and decisive decision-making skills.
• Agility: Demonstrated capacity to manage competing priorities effectively in a fast-paced, high-volume, and dynamic environment.

What We Offer:

• Competitive Salary commensurate with experience.
• Complimentary Accommodation (Single).
• Daily Meals (Three per day).
• The unique opportunity to work and live on the beautiful island of Samos, Greece.

Information

If this Operations Manager role sounds appealing to you, we want to hear from you today! Apply online now! 

For more information, you can contact with Konstantinos Tsitsimelis at ktsitsimelis@randstad.gr or at +30 694 418 5342

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.