Ikos Resorts is a chain of 5* luxury all-inclusive resorts across the Mediterranean that combines five-star service with the ease and comfort of luxury all-inclusive. Ikos Resorts offer an unforgettable stay with distinctive touches such as Michelin-starred menus, signature cocktails by top mixologists and kids clubs-all included. A career at Ikos Resorts means being part of an ever-growing, dynamic team. Every one of our employees plays a vital role in the running of our operations, receiving extensive training and numerous career development opportunities. We cultivate a culture of excellence in which people enjoy working together and share our passion for creating a unique holiday experience for our guests.
Do you enjoy smiling? Join our team!
Check our open position and apply now:
Little Guest Operations Manager (Ref: IR/LGOM021)
Job Information
Location: Halkidiki, Greece (traveling to Resorts during operational season)
Contract: Full Time / permanent
Department: Little Guest Services
Position Ref. Code: IR/LGOM021
Your main responsibilities
- Manage purchase orders and client bookings, using in-house systems
- Create inspiring classes and activity plans to be delivered in the kids’ clubs
- Assist with recruitment of energetic professionals who are passionate, experienced and have value to add to the team
- Develop training programs and train the childcare teams; assess and monitor standards
- Ensure all childcare team members follow policies, procedures, and relevant health and safety regulations
- Audit kids’ clubs to ensure standards are being met, compile monthly reports for the Little Guest Director
- Liaise and cooperate with Hotel Managers, Sports & Recreation, Entertainment, and F&B departments to ensure the smooth running of department services and guest experience
- Manage guest complaints in a compliant and professional manner