Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking on behalf of its client, an international well-known company, for a dynamic professional to cover the following position:
Customer Service Support (Bulgarian Speaker)
Job Description
• Manage incoming calls and customer service inquiries by telephone and email
• Provide accurate, valid, and complete information
• Keep records of customer interactions, process customer accounts and file documents.
• Identify and assess customers’ needs to achieve satisfaction
• Take the extra mile to engage customers
• Ensure on time delivery/shipment of products