Human Factor is seeking, on behalf of a client, one of the world's leading technology companies, delivering innovative products and solutions, an experienced and detail-oriented Sales Deduction / Rebates Specialist for our client's Finance team.
The Sales Deduction / Rebates Specialist plays a critical role within the client's Finance team, responsible for managing end-to-end processes related to trade deductions, customer rebates, and promotional allowances. This position ensures accurate and timely processing of all deduction-related claims while collaborating cross-functionally with Sales, Finance, and Customer Service.
The ideal candidate is detail-oriented, analytically driven, and thrives in a fast-paced environment, managing high transaction volumes with a commitment to accuracy and compliance.
Key Responsibilities
• Review, research, and resolve customer deductions in a timely manner, ensuring all claims are valid and properly documented.
• Investigate unauthorized deductions and coordinate with the Sales and Customer Service teams to dispute or approve claims.
• Maintain a structured deduction ageing report and drive resolution within established timelines.
• Process credit memos, short payments, and charge-backs in SAP or equivalent ERP system.
• Administer customer rebate programs, including volume-based incentives, promotional allowances, and co-op advertising agreements.
• Calculate and accrue rebate liabilities on a periodic basis in accordance with GAAP and the client's accounting policies.
• Coordinate with the Sales team to ensure all rebate programs are accurately reflected in customer contracts and trade spend budgets.
• Perform regular reconciliations between customer statements, deduction balances, and the general ledger.
• Prepare monthly reporting on deduction trends, open balances, and recovery rates for Finance and Sales leadership.
• Support month-end and year-end close activities related to trade deductions and rebate accruals.
• Provide audit support by maintaining organized documentation and clear audit trails for all transactions.
• Work closely with Accounts Receivable to ensure accurate cash application and deduction coding.