Randstad, on behalf of Village Cinemas (a proud member of the ANT1 Group), is looking for energetic, professional, and smiling individuals with a passion for exceptional customer service. This is your chance to join the team at our brand-new, first-ever In-House Trampoline Park—a unique, high-octane entertainment destination in Greece! As a Front Desk Receptionist, you will be the heartbeat of the park and the first point of contact for our visitors. You’ll manage information, bookings, and guest requests with a positive vibe, ensuring that every visitor feels welcome, perfectly informed, and primed for an unforgettable, high-flying experience.
For the role of Front Desk Receptionist, you will be responsible for:
- Greet visitors with genuine warmth, enthusiasm, and a professional attitude from the second they walk in
- Provide detailed and exciting information about our services, safety rules, special packages, and active promotions
- Handle ticket sales and payments efficiently using the POS system, ensuring accuracy and smooth cash-desk closing
- Actively promote memberships, event packages, and upgrades, turning inquiries into thrilling bookings
- Manage and organize bookings for spectacular birthday parties and large group visits
- Address questions, handle issues, or resolve complaints with a calm, resourceful, and positive approach
- Keep visitor records updated, track attendance statistics, and coordinate closely with the Shift Supervisor
- Participate in the daily opening and closing procedures to keep the reception zone sparkling and inviting