Night Auditor
Position Overview:
The Night Auditor manages front desk operations during night shifts and ensures accurate financial reporting.
Key Responsibilities:
- Perform nightly audits of hotel revenue and financial transactions.
- Reconcile daily sales and cash transactions.
- Prepare financial reports for management review.
- Identify and resolve discrepancies in financial records.
- Assist guests with check-in and check-out during night hours.
- Welcome guests arriving late at night.
- Process late check-ins and facilitate early check-outs.
- Provide assistance with luggage as needed.
- Prepare daily financial reports and ensure all discrepancies are resolved.
- Generate reports on occupancy rates and revenue.
- Analyze financial trends and performance metrics.
- Communicate any financial irregularities to management.
- Provide excellent customer service to guests during night shifts.
- Address guest inquiries and issues promptly.
- Ensure guest safety and security throughout the night.
- Monitor hotel premises for any unusual activity.
- Monitor security and safety protocols throughout the hotel.
- Conduct regular patrols of the hotel premises.
- Ensure all security measures are in place and functioning.
- Respond to emergency situations as required
Requirements:
- Previous experience in a hotel front office or auditing role preferred.
- Strong attention to detail and analytical skills.
- Excellent communication skills in Greek and English.
- Ability to work independently and handle emergencies.