Night Auditor

Join ASTRA Suites – Greece's Leading All-Suites Hotel at the World Travel Awards 2025!

Perched on the cliffs of the caldera, offering breathtaking views of the Aegean Sea and Santorini’s world-famous sunset, ASTRA Suites is recognized among the Top 25 Hotels in the World and has received numerous prestigious awards for excellence in service and hospitality.

For the season of 2026 we are looking for:

Night Auditor

A night auditor ensures of the smooth operation of the hotel during the overnight hours. The position combines customer service and basic accounting duties to reconcile the day’s financial activities & assist guests during the night.

Job responsibilities:

• Oversees the front office during the overnight shift
• Provide a friendly & warm welcome to all guests
• Maintain the main lobby and front desk in order
• Demonstrate exceptional guest service, being proactive in all guests' requirements & requests, with their prompt & successful resolution
• Ability to answer guest calls and handle them appropriately
• Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone
• Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest
• Settle bill accurately through credit card or cash transaction
• Perform night audits of hotel financial records & balance accounts
• Perform end of day duties and prepare reports
• Coordinate with the morning shift to ensure seamless handover

Job requirements:

• Previous experience of 2 years in a similar position
• Familiar with hotel management system software & Microsoft Outlook environment [knowledge of FIDELIO is a plus.]
• Fluency in English & Greek is required.
• Demonstrating a pleasant & positive professional image to both guests & the rest of the team
• Strong communication and interpersonal skills
• Teamwork spirit
• Works harmoniously and professionally with co-workers and supervisors

Astra Suites offers:

• accommodation in our staff facilities of excellent standards
• shift meal
• pleasant & supportive working environment