Are you passionate about sales and customer service?
Are you ready to join a fast-growing international team and kickstart your career?
ManpowerGroup Greece, on behalf of its client, a leading
multinational telecommunications company, is looking for Customer Care Support – German Speaking to join their successful Greece team.
📍 Location: Hybrid in
Thessaloniki
🕘 Working Hours: Flexible
shifts between 08:00 and 12:00, Monday to Sunday, 5 days per week with 2 days off
🛑 Sundays and public holidays
(according to the German calendar) are always off
What will you do:
You will be responsible for supporting
incoming customer requests, addressing inquiries related to products and
services, and guiding customers toward the most suitable plans based on their
needs. Part of your role includes accurately logging all customer
communications and contributing to an exceptional customer experience.
More specifically:
- Handle in-bound customer inquiries regarding accounts and telecom services
- Build rapport with customers to
understand their interests, assess their needs, and determine suitable service
or product recommendations that support potential sales
- Provide personalized suggestions for
new services or plan upgrades, always approaching interactions with a
customer-focused and sales-driven attitude
- Maintain accurate records of all
customer conversations and follow-up actions in the internal system