Zealots of Nature a company that specializes in Personal Care and Cosmetics, part of COCO-MAT Group of companies, is currently seeking:
Βack Office Sales Support Officer
About the role: As a Back Office sales support officer you will play a crucial role in ensuring the smooth and efficient operations of the sales department. This position involves supporting the sales team with various administrative tasks, managing customer inquiries, preparing sales reports, and assisting with order processing and customer relationship management.
Key Responsibilities:
- Provide administrative support to the sales team
- Perform cold calls to potential and existing leads to identify new business opportunities
- Handle order entry, processing, and delivery tracking
- Manage inventory levels and assist with order fulfillment
- Respond to customer inquiries regarding product information, pricing, and order status
- Resolve customer issues or complaints in a professional and timely manner
- Maintain and update customer records in the CRM system