SLOVAK speaking Customer Support Agent (full time)

SLOVAK speaking Customer Support Agent (full time)
Are you a native/fluent speaker of the SLOVAK Language?
Now you can become a member of a dynamic and multinational team!

The Client
A multinational Contact Center Provider for well known international firms is seeking to expand its SLOVAK Customer Care department.

Workplace location: Client’s offices at south suburbs of Athens.

Job Description
Your job will be to successfully handle Customers’ enquiries and requests, via phone, emails and chat applications, as a first point of contact for SLOVAK speaking clients. You will have to process the enquiries and do the data input through a CRM and report any complex issues to the team’s Supervisors. Overall, you will be required to provide top quality customer service skills.

• You should be able to communicate (both orally and written) in SLOVAK language at a fluent / native level
• Knowledge of English language is also mandatory as initial job training will be held in English. Successful applicants will be asked to demonstrate their language knowledge through testing
• You need to be able to work at shifts
• You have to be PC literate
• Candidates with competencies such as quality focus, problem solving, able to analyze information and market, with passion for providing excellent customer service and team players, are more than welcome

• Competitive Salary and Bonus Scheme
• Relocation package provided (travel expenses, taxi waiting at the airport, up to 2 weeks accommodation in a hotel near the company premises and apartment search by a dedicated team to cover your needs)