OPERATIONS OFFICER – THESSALONIKI Season 2027

OPERATIONS OFFICER – THESSALONIKI

Season 2027 | Cretan Holidays S.A.

Cretan Holidays S.A., one of Greece’s leading and most innovative Destination Management Companies (DMCs), and a member of K. Badouvas Group, a Greek group with more than five decades of experience in tourism and hospitality, is looking for a motivated and experienced professional to join its team as an Operations Officer at its branch office in Thessaloniki for the 2027 season.

Key Responsibilities

• Organize, coordinate, and manage transfer and excursion services, ensuring their smooth and efficient operation.
• Support Representatives in excursion sales and identify new excursion opportunities to enhance the company’s product offering.
• Maintain daily communication with suppliers, building and developing strong, professional relationships to ensure high-quality services.
• Monitor operational activities and ensure the efficient delivery of services in line with the company’s quality standards.
• Coordinate with internal teams and external partners to resolve operational issues and ensure a seamless guest experience.
• Contribute to the continuous improvement of operational procedures and service quality.

Requirements

• At least 2 years of work experience in a similar position, preferably within the tourism or travel industry.
• Bachelor’s degree.
• Good computer skills, particularly in MS Office.
• Fluency in English; knowledge of German or French will be considered an asset.
• Strong customer service orientation.
• Excellent communication and organizational skills.
• Team-oriented mindset and the ability to work effectively in a dynamic, fast-paced environment.
• Valid driving licence.
• Residence in Thessaloniki.​

What We Offer

• A competitive remuneration package.
• The opportunity to join one of Greece’s leading and most innovative DMCs.
• A dynamic and fast-paced working environment.
• Opportunities for professional development and career progression.
• Seasonal employment until 31 October 2027, with the possibility of annual renewal.

All applications will be treated with strict confidentiality and in accordance with applicable data protection regulations.

Only candidates whose qualifications and experience meet the requirements of the position will be contacted for the next stage of the recruitment process.

By submitting your CV, you acknowledge that your personal data will be processed for recruitment purposes in accordance with applicable data protection regulations.