Front Desk Agent (FO26)
The BeachHouse
This secluded retreat in
Antiparos, invites you to rediscover the art of leisure. Here, soft sand meets
your bare feet from the beach, through your rooms, and all the way to a
perfectly crafted cocktail. Everything feels within easy reach, offering
convenience, making you feel completely at home. This is truly a place where
time slows down, allowing you to nurture body and soul and reconnect with what
is most important: yourself.
We are seeking to recruit for Season 2026
passionate, hardworking, guest-focused, and enthusiastic individuals who thrive
in a collaborative environment and are committed to delivering thoughtful,
personalized services.
To be successful in this role:
- Anticipate and fulfil guest needs with a high level of
personalization and attention to detail
- Actively introduce and guide guests through The BeachHouse
experiences and activities, ensuring each offering is personalized to
their interests and desires
- Manage pre-arrival communication, including personalized emails
and bespoke itineraries
- Maintain prompt, polished, and empathetic communication with
in-house guests throughout their stay
- Provide refined concierge services, including dining reservations,
transportation, and tailored experiences
- Execute seamless arrival, check-in, and welcome experiences,
creating a strong first connection
- Handle check-out, billing, and guest folios accurately and
discreetly
- Collaborate closely with all departments to ensure a fluid and
consistently exceptional guest journey
Requirements:
- Previous experience in 5-star luxury hotels or resorts
- Degree or diploma in Hospitality Management or related field
- Fluency / excellence in English (spoken and written)
- Knowledge of additional languages (e.g. Greek, French, Italian,
German, Spanish) is a strong advantage
- Knowledge of OPERA PMS is preferable
- Proficiency in MS Office applications
- Experience in personalized guest services and concierge operations
- Strong guest-centric mindset with attention to detail
- Excellent communication and interpersonal skills
- Team player, solution-oriented, proactive, and adaptable
- Highly organized, able to multitask in a fast-paced environment
- Polished, tactful, and professional presence
Benefits:
- Competitive salary & benefits
- Accommodation with cohabitation in staff house. Laundry & wifi
available
- On shift meal
- Transportation services provided to / from staff houses and resort
- Boat tickets to Antiparos
- Uniform and shoes provided
- Discounts in local shops
- Long term career
- Ongoing training opportunities
- Employee Recognition Program
- Dynamic, Friendly, Supportive & Respectful working environment