Accounts Coordinator

Join a leading international organization with a reputation for excellence and a culture that prioritizes professional growth and collaboration. Operating on a global scale, this company values innovation and high-quality service, offering a dynamic environment where team members are empowered to deliver a 360° client experience. We are looking for a dedicated professional to join the Commercial Department and support the International Key Accounts team in achieving operational excellence.

For the role of International Accounts Coordinator, you will be responsible for:

• Responding promptly and professionally to all incoming calls and email requests.
• Supporting the International Key Accounts Executive holistically in daily operations.
• Managing and following up on client requests end-to-end to ensure timely resolution.
• Building and maintaining strong, professional relationships with key client contacts.
• Handling and resolving client complaints efficiently while ensuring a positive experience.
• Promoting, supporting, and training clients on corporate digital tools.
• Coordinating with internal departments to ensure smooth handling of client needs.
• Assisting with the preparation and coordination of client meetings and events.
• Logging all client interactions in the CRM system with accuracy and completeness.
• Preparing and sending client proposals and RFPs within agreed timelines.
• Ensuring accurate and timely order entry in internal systems.
• Supporting the preparation and submission of annual client credit lines.
• Maintaining up-to-date sales and customer data in all relevant information systems.
• Meeting all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Generating and delivering accurate reports to clients within deadlines.

For the role of International Accounts Coordinator, you will need:

• Bachelor’s degree in Business Administration, Communications, or a related field.
• Previous experience in customer support, preferably in a B2B environment.
• Excellent command of written and spoken English.
• Strong IT literacy across MS Office and digital platforms.
• Proficiency with CRM tools and related business applications.
• Strong numerical ability and basic financial literacy.
• Fast and accurate typing skills.
• Familiarity with administrative and support processes.

For the role of International Accounts Coordinator, you will enjoy:

• Competitive monthly salary 
• Private health insurance plan
• Hybrid working model
• Ticket restaurant vouchers 
• Monthly transportation allowance
• Opportunities for professional development in a global environment.

If you believe your profile could be a good match to this International Accounts Coordinator role, apply online now!

Have some questions first? Feel free to contact Nasia Kokla +30 6940776773.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.