Join a leading global player in the fintech and digital payments industry. We are currently seeking motivated individuals to join the Merchants Back-office Department, supporting a dynamic team during a period of significant growth. This is a great opportunity to build your career in a professional and collaborative environment.
For the role of Operations Administrator, you will be responsible for:
- Managing the end-to-end processing of new merchant applications and the updating of existing account data
- Operating multiple digital platforms simultaneously to ensure accurate data entry and system synchronization
- Documenting and monitoring the lifecycle of all service requests within the internal tracking tools
- Meeting department targets by adhering strictly to operational guidelines and Service Level Agreements (SLAs)
- Reviewing merchant documentation to ensure all requirements for system activation are fulfilled