Front Office Receptionist

Be part of the team. The team that makes it happen. We have an exciting position for the Job title Front Office Receptionist for our hotel in Santorini.

Guided by our purpose and our values, together, we live our values in pursuit of our purpose: to bring forth a sense of tranquility and intimacy while providing high quality services that will exceed the expectations of visitors by turning their stay in each destination into an experience of a lifetime. The love for hospitality and the creation of unique personalized experiences characterized by warm hospitality and authenticity with an emphasis on every detail - this is the vision of Nimbus Group Hotels.

We are looking for a highly energetic, results driven and experienced candidate.

The ideal candidate functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to the company.

The position reports directly to the Front Office Manager of the company.

Responsibilities
The Front Office Receptionist is responsible for Welcoming and greeting guests providing a friendly, efficient and courteous service

• Answer telephone calls, handle complaints, arrivals, departures and rest functions
• Provide information to guests in regards the facilities, events and services
• Keep a high standard of personal hygiene and appearance (Front Office Receptionist ing standards, clean uniform, body odors)
• Welcome guests providing a friendly, efficient and courteous service
• Assist with luggage, use club cars to drive guests around the resort and escort them to their rooms
• Provide information to guests in regards of facilities, events and services
• Keep a high standard of personal hygiene and appearance

Qualifications

• Degree from a Higher School of Tourism / Hotel School of the country or abroad
• Professional experience in a similar position for at least 5 years in 4 * or 5 * Hotels
• Pleasant, friendly and communicative presence
• Oriented in customer service and satisfaction
• Flexibility, team spirit, willingness, professional behavior
• Team oriented
• Professionalism, Integrity and Responsibility
• Excellent command of the English language. Additional knowledge of further foreign languages would be considered as an asset. Arab speaking will be a plus
• Good command of a third language (Russian or German) would be a plus
• Enthusiastic, friendly & communicative personality eager to be part of a growing team
• Attention to detail and work in a fast paced, diverse work environment
• Candidate should hold valid work authorization for the EU

The company offers:

• Competitive Remuneration Package
• Contract: Full Time / seasonal
• Stating Date: April / May 2024
• Continuous learning and development opportunities
• Friendly work environment

Inclusion and Diversity
Nimbus Hotels is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfill their potential.

Should you wish to be a member of Nimbus Hotels team, please send us your CV

All applications will be treated in the strictest confidence. Only candidates who fit the described profile will be contacted.