Supervisors/F&B Managers
Netherlands
Full-Time
We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.
To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.
What you'll do?
Screening, interviewing, hiring, and training restaurant staff
Managing restaurant staff's work schedules
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations
Checking in on dining customers to enquire about food quality and service
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked
Monitoring the restaurant’s cash flow and settling outstanding bills
Reviewing customer surveys to develop and implement ways to improve customer service
Resolving customer complaints in a professional manner