Our client, a leading provider of high-quality commercial and professional furniture solutions, is seeking a highly organized and detail-oriented individual to join their operations team as a Logistics Assistant. This role is critical to ensuring the seamless flow of the company's sales process, from initial order placement to final delivery. Looking forward to receiving your application.
The responsibilities of the Logistics Assistant include:
- Process Orders: Accurately input, process, and track customer sales orders using the ERP/CRM system.
- Coordinate: Serve as the primary liaison between the Sales, Warehouse/Logistics, and Finance departments regarding order status and fulfillment.
- Documentation: Prepare and manage all necessary documentation, including invoices, delivery notes, and purchase orders for suppliers.
- Troubleshoot: Proactively monitor orders and resolve any issues related to stock availability, delivery schedules, or pricing discrepancies.
- Communicate: Provide clear and timely communication to sales representatives regarding the status of the orders and estimated delivery dates.
- Maintain Records: Ensure all order-related data and customer information are accurately maintained and updated.