Customer Support Representative (Marousi)

Job Description

•    Handles incoming phone calls, and emails from customers.
•    Responds to customer inquiries and provides accurate and timely resolutions to their concerns via phone, email, or chat.
•    Stays up-to-date with product updates and new features to effectively support customers.
•    Maintains a high level of product knowledge to effectively troubleshoot and resolves customer issues.
Job Description

•    Handles incoming phone calls, and emails from customers.
•    Responds to customer inquiries and provides accurate and timely resolutions to their concerns via phone, email, or chat.
•    Stays up-to-date with product updates and new features to effectively support customers.
•    Maintains a high level of product knowledge to effectively troubleshoot and resolves customer issues.

•    1 year of professional experience in Customer Service will be considered as an asset.
•    Excellent use of MS Office (Word, Excel, PowerPoint)
•    Excellent communication skills, both written and verbal, with a strong command of the English language.
•    Ability to work on rotation shifts. 
•    Ability to multitask and prioritize tasks effectively.
•    Strong problem-solving skills and the ability to think critically in high-pressure situations.

• Competitive remuneration package 
• Friendly and challenging working environment
• Opportunities for further development
• Continuous on the job training and support


After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.

For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database. 

All applications are considered as strictly confidential.