Remote Customer Support Representative

Adecco HR is the largest company providing human resources services worldwide and certified in Greece, according to the international standard ISO 9001: 2015, in the fields of finding and selecting staff and temporary employment. Adecco, on behalf of its client, a leading company in the world in the field of transportation, is looking for people to staff the following positions:

Remote Customer Support Representative

Job description

• Manages communication requests for riders and drivers
• Answers questions and provides information
• Delivers high-quality service across multiple support platforms (email, chat,
phone)
• Triages issues and escalates them when necessary

• University or Technological Institute degree
• Advanced use of English language (both oral and written)
• PC Literate
• Available to work in a shift based program
• Ability to handle multiple issues at once and to efficiently resolve a number of
inquiries
• Excellent reading, comprehension and writing skills
• Passion for helping others and creating support experiences that exceed
users' expectations
• Ability to work well in a team environment

The Company Offers

• Competitive salary package
• Remote work
• Friendly and challenging working environment

To apply for this job opening please submit your CV at: (https://springprofessional.secure.force.com/jobboard/QuickApplyToJob?JobId=a0W4I00000YBNLvUAP&boardName=Greece%20Staffing%20Adecco%20ENG&language=elen )

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.

For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database.

All applications are considered as strictly confidential.