TOR Hotel Group is a family-owned business with a
long heritage in hospitality, which dates back to 1925 and the opening of the
first luxury hotel in Thessaloniki. Since then, the Tornivoukas family has
continued its long tradition with the creation of 5 unique hotels in Northern
Greece.
Join our team for season 2025 at Eagles Resort a unique 5* Luxury Resort
as a
Night Auditor
Location: Ouranoupolis, Halkidiki
Key Responsibilities:
- Ensure a
polite and warm welcome to all guests, manage all department’s related
operations (check in/out, payments, keep front desk tidy, answer and redirect
all incoming calls and e mails, receive letters or packages and distribute
them)
- Audit and
balance reports from the day shifts; check figures, postings and documents for
accuracy; record, store and analyze computerized financial information
- Follow the
department cashier and credit card closure procedure; prepare a summary of
cash, check and credit card activities
- Build full
knowledge of resort and hotel facilities, activities, daily events and special
food and beverage events
- Check to
see that all charges are assigned to the appropriate departments; liaise and
cooperate with other departments (reservations, housekeeping, maintenance)
- Maintain at
all times a high standard of personal appearance and hygiene
- Ensure
excellent response to all guest requests / complaints; maintain confidentiality
of guests information and follow proper protocol
Qualifications / Personal characteristics:
- Minimum 2-3
years of experience in a similar position ideally within a 5* Luxury Hotel
- Excellent
knowledge of English language; a second language (German, Russian or French)
will be considered as an asset
- Computer
literacy, experience in Opera / Fidelio programs and excellent mathematical
skills
- Strong
interpersonal and organizational abilities,
- Degree /
Diploma in Hotel Management
- Problem
solving personality with enviable customer service skills, a team player
passionate about the job and focused on providing high quality results
Benefits:
- Competitive
salary remuneration
- Career
development in a fast paced growing work environment
- Daily meals
and accommodation
- Training
opportunities
TOR Hotel Group is an equal opportunity
employer committed to hiring a diverse workforce and sustaining an inclusive
culture. We are proud to offer an excellent and professional working
environment and further career development to passionate professionals.
www.torhotelgroup.gr