Villa Manager

A prestigious and luxury Estate on the island of Mykonos, is hiring for the position of Villa Manager.

Job description in brief

The Villa Manager is responsible for the everyday management of the Estate, ensuring that the guests’ needs are met at all times while maintaining the Company’s very high standards.

His/her main role is one of host(ess), waiter/waitress and housekeeper. (All of the cooking is done by the villa’s professional chef.)

He/she has an overall coordinating role in the Estate, takes the lead in all customer-facing issues and, once guests have arrived, has primary responsibility for the success of their holiday, providing personalized service to guests.

The Villa Manager supervises the work of the Estate’s team (housekeeping/maintenance) and coordinates / supports the work of the Chef.

Creates a warm, friendly and welcoming atmosphere for all guests.

Is available to answer any questions, or resolve any problems that the guests may have, always aiming to do whatever he/she reasonably can to ensure that guests have the best possible holiday. To enable this, is knowledgeable about the area, its facilities and attractions.

Previous Experience & skills

• Prior experience in the hotel and catering industry (housekeeping is also useful!).
• Experience as a Butler or similar role in the hospitality industry, is considered a plus.
• Must be good at working as part of a team, both in leadership and supporting roles.
• Must be customer-focused, self-motivated, be conscientious and highly organised.
• Strong multi-tasking skills
• Languages: Greek & English and any other language is considered as an advantage
• Ability to adapt to a fluid environment
• Commitment to a high level of customer service
• Strict attention to detail
• Ability to handle sensitive matters with efficiency and discretion
• Knowledge of food and wine pairings is a plus
• Associate’s or bachelor’s degree in hotel management