Assistant Waiter/Waitress

Porto Platanias Hotels & Resorts is looking for a Reservations Agent to join its Reservations Department.

The successful candidate will be responsible for handling reservation requests, providing professional customer service and ensuring the smooth management of bookings, contributing to a high-quality guest experience from the initial inquiry through to the completion of the reservation process.

Assistant Waiter/Waitress

Key Responsibilities:

• Welcome guests in a warm and professional manner, assist with seating arrangements, and ensure a pleasant and attentive presence throughout the restaurant.
• Work closely with the Maître, Head Waiters and department supervisors, supporting daily restaurant operations and the delivery of high-quality food and beverage service in line with Porto Platanias Hotels & Resorts standards.
• Ensure the proper preparation, cleanliness and presentation of tables, service equipment and workstations before, during and after service.
• Maintain a good knowledge of menu selections, beverages and food service offerings in order to provide guests with accurate information and basic recommendations.
• Cooperate effectively with the restaurant team, kitchen and bar staff to ensure smooth operations and the timely and accurate delivery of orders.
• Maintain high standards of cleanliness and restaurant presentation, strictly adhering to food safety and hygiene regulations (HACCP), as well as the Group's internal procedures and operating standards.

Requirements:

• Previous experience in a similar position within a hotel or restaurant environment will be considered an advantage.
• Graduate of a Tourism or Hospitality School, or holder of a relevant qualification in a related field, will be considered an additional asset
• Good communication skills and a strong commitment to delivering high-quality guest service.
• Ability to work effectively as part of a team and contribute to smooth daily operations.
• Professional attitude, courtesy, positive approach and well-groomed appearance.
• Basic knowledge of food and beverage offerings and restaurant service procedures.
• Reliability, consistency and the ability to perform efficiently in a fast-paced working environment.
• Basic numerical skills and familiarity with handling transactions.
• Good command of the English language. Knowledge of additional foreign languages will be considered an asset.

Benefits:

• Competitive salary package.
• Accommodation and meals, according to the Group's policy.
• Opportunities for professional development and career advancement within the Group.
• Ongoing training and professional support.
• A positive and dynamic working environment.
• Prospects for long-term cooperation.