Are you organized, detail-oriented, and passionate about supporting operations? We are looking for a proactive Back Office Specialist to act as the central point of contact between our company and external law firms. If you enjoy coordinating complex processes, ensuring accuracy in legal systems, and collaborating across teams, this is the role for you. Apply now and make a tangible impact on our operations!
As a Back Office Specialist, your main responsibilities will be:
- Serve as the primary point of contact for external law firms regarding system operations and daily activities.
- Provide support and execute corrective actions in legal information systems for initiating legal actions and resolving system discrepancies (Lps Remediation).
- Collaborate closely with law firms and internal teams (Legal, Finance, and other departments) to ensure timely handling of requests in line with service level agreements (SLAs).
- Coordinate and monitor advance payments and expenses, ensuring proper oversight for the execution of legal mandates.
- Manage missing legal documents required for the initiation and execution of legal proceedings.
- Implement corrective actions for case assignments to law firms based on portfolio management until claim notifications.
- Follow the guidance of the Unit Manager to achieve defined tasks, priorities, and goals.