About us
We are the future of luxury hospitality. At Sani/Ikos Group, we operate 13 award-winning beachfront resorts across Greece and Spain and have ambitious plans for expansion. Our enduring legacy is rooted in continuous innovation. This is a chance to join a successful and growing brand that is redefining the world of luxury, offering you the opportunity to make a tangible impact.
At Sani/Ikos Group, our people are our greatest strength. Our mission is to selflessly serve each guest, and our vision is to be the most admired brand globally. We’re committed to creating a positive workplace and are fiercely dedicated to your growth and training, ensuring every team member can achieve their potential. We celebrate your uniqueness and support you to be bold, imagine new possibilities, and drive genuine impact. We live our values of Respect, Authenticity, Creativity, Passion, Responsibility, and Excellence every day, providing a positive, supportive environment where you can thrive and lead.
About the job
Guest Experience: Airport Representative
Locations: Greece Corfu, Kos, Halkidiki, Crete
Duration: 7 months, between March-November
At Sani/Ikos Group, the Guest Experience department plays a key role in creating exceptional and personalized journeys for our guests. Our Guest Experience Team ensures seamless coordination of VIP transfers, professional driver services, and efficient support through the CRR team, which manages restaurant reservations and guest requests with delivering comfort, convenience, and outstanding hospitality at every touchpoint.
Responsibilities:
Guest Arrival Management: Handle guests’ arrivals, including pick-up requests, luggage assistance, and transportation to the hotel.
Flight Coordination: Be present at scheduled flight landings to assist incoming guests with baggage clearance and guide them to transport facilities.
VIP & VVIP Service: Ensure VIP and VVIP guests are welcomed professionally, with seamless transportation arrangements.
Guest Assistance & Information: Provide information on hotel facilities and assist guests with car transfers or official car rentals when needed.
Airport Liaison: Maintain strong relationships with airport personnel, including airline employees, immigration, and customs officers, to facilitate smooth guest services.
About you
You have experience in guest services, front office, or airport operations, preferably in hospitality or travel. You demonstrate excellent communication, interpersonal, and problem-solving skills, along with a professional and guest-focused demeanour and the ability to work under pressure. You also possess knowledge of airport procedures, airline protocols, and transfer logistics.
* Not sure if you meet all the role requirements? We still welcome your application and a chance to learn more about why you think you could be a valuable addition to the Sani / Ikos team
Our promise
We're ready to invest in your potential and provide the launchpad for a rewarding, high-impact career. If you're ready to commit your energy, we'll give you the resources to develop quickly.
- Accelerated growth path: We focus on training and development from day one, providing unique programmes designed to fast-track your skills and open the door to supervisory and mid-level roles faster than anywhere else. From structured onboarding and continuous learning through our global e-learning platform, training academies, masterclasses and workshops-enhanced by exclusive academic partnerships such as eCornell - to transparent performance management and leadership development, we support your growth, empower your impact and help you shape your career from day one. At the same time, we foster teamwork and a strong sense of community through our internal communication tools, where people connect, collaborate, share knowledge and celebrate success.
- Quality mentorship: You’ll join high-performing teams, benefiting from direct mentorship and working alongside exceptional senior leaders who are invested in your success and professional evolution.
- Job security and financial stability: As a fast-growing and financially solid group, we offer stability and a competitive remuneration package that allows you to plan your future with confidence and focus on developing your leadership skills, complemented by accommodation, daily transportation support and full board meals.