IMITHEA Group, is one of the largest Secondary Healthcare providers in Greece, with a nationwide network of hospitals & clinics and a human workforce of over 2,500 employees. We are currently looking to hire for our Headquarters in Athens:
Group IT Business Application Specialist
The role is Office based and reports to ΙΤ Infrastructure Head
Main Responsibilities:
- 1st and 2nd Level Support of all Group IT Core/Central Business Applications, support and training of end users in their daily operations
- Ensures the smooth operation & functional performance of core IT Business Applications, mainly SAP, HIS, LIS-RIS, BI reporting platform and PACS
- Resolves issues/tickets related to core business applications, performs the required technical configurations, provides feedback & support to Business Users
- Coordinates with local IT support people (both in-house and outsourcing) on the Sites in Business Application issues and implementation/deployment of relevant projects to the Sites
- Coordinates with external IT consultants, developers or engineers (if needed) in order to resolve technical issues and configure core applications according to business requirements
- Proposes improvements in the operation & functionalities of Business Applications in order to meet business needs and resolve problems
- Participates in the designing, executing & coordinating relevant Business Applications projects at Group-wide span: communicate with Business Units and analyze business needs, document specifications, customize/implement solution in the system, check deliverables and project schedule, support end users in testing and production start, create user manuals