Atlas, a company of Adecco Group of Greece, on behalf of
Vodafone Greece Group, is looking for people to staff the following position:
Junior Network Operations EngineerJob Description- Provides monitoring, operation and management of efficient and effective networks services
- Carries out administration activities to support the execution of project initiations, system requirements, incident management and cost base management operation excellence in order to ensure a high quality, reliable network service available to all customers
- Supports the call centre and provides 1st and 2nd level tech support and excellent customer service and customer care
- Executes event/incident management, configuration, escalation, release and deployment and 3rd party management activities
- Supports the team to deliver activities related, but not limited to preventive maintenance and acceptance tests
- Ensures other activities are conducted according to the highest level of operations standards in line with KPIs
- Performs assigned tasks in support of consolidation of the Service Assurance function for IT and Networks
- Performs assigned tasks related to planning, scheduling, implementing and testing new services, new features and network expansions